🌏 For international patients · Interpreter on-site · Same price as locals

GANGNAM HERA
HERA JournalInjectables

Masseter Botox Gone Wrong: What Actually Causes It

Dr. Jong Seon KimDr. Jong Seon Kim Β· Director, Gangnam HERA4 min read
Masseter Botox Gone Wrong: What Actually Causes It

I'm Dr. Jong Seon Kim, a plastic surgeon at Gangnam HERA in Seoul. Patients send me photographs asking whether something has gone wrong after masseter botox more often than they ask about any other injectable. It is a fair worry, and it deserves a straight clinical answer rather than reassurance.

What does "masseter botox gone wrong" usually mean?

In most cases it means the dose or the placement was wrong β€” not the product. The masseter is a large muscle with a clear border, and the muscles around it do very different jobs. Product that drifts outside that border reaches muscles used for smiling or chewing, and that is where the visible problems come from.

The three problems patients actually describe

An uneven or crooked smile

This happens when product reaches the risorius or zygomaticus β€” the muscles that pull the corner of the mouth. It is a placement issue, not a dosing one, and it resolves as the effect wears off.

A sunken or hollow lower face

Over-treatment. The masseter is a working muscle; reduce it too far or too often and the cheek loses support. This is the one I see most in patients who kept topping up while chasing further slimming.

Chewing fatigue that lingers

Normal in mild form during the first weeks. Persistent, marked weakness suggests the dose was higher than the muscle needed.

Why it is avoided in the first place

By mapping the muscle before injecting. I ask you to clench so the border is palpable, then keep product inside it and at the right depth β€” the masseter is deep, and superficial placement is exactly how neighbouring muscles get involved. Dose follows the muscle I can feel rather than a fixed menu.

At HERA this is physician-injected, and we follow a genuine-product protocol with opening, serial and record handling so you can verify what was used.

What to do if it has already happened

First: it is temporary. Botulinum toxin wears off, generally over three to four months, and asymmetry resolves with it. There is no dissolving agent as there is for filler, so the honest answer is time β€” plus, where it helps, adjusting the untreated side rather than adding more to the treated one.

Bring the details if you have them: which product, how many units, which date. That changes what I can safely do today.

What patients ask me next

"Was it a fake product?"

Usually not. Technique explains far more of these cases than counterfeit product does, though genuine-product handling is something you should still be able to verify anywhere you are treated.

"Will it happen again if I retreat?"

Not if the cause is identified. I would rather start conservatively on a corrective visit and review you than repeat the dose that caused the problem.

What to ask before you let anyone inject

Most of the corrections I am asked to make could have been avoided by three questions at the first consultation. I would rather patients ask them of me too.

  • "Will you palpate the muscle before injecting?" If the plan is made from a photograph alone, the border is being guessed.
  • "What dose, and why that dose for my muscle?" A number quoted before examination is a menu price, not a clinical decision.
  • "What is the follow-up plan?" A conservative first dose with a review beats a large single session β€” you can always add, you cannot subtract.

Why "you can always add" matters here

Filler can be dissolved. Botulinum toxin cannot. That asymmetry is the whole argument for starting low in a muscle you use every day to chew, and it is the reason I decline requests to "do more this time so it lasts longer".

The honest limits

No injector can promise zero variation β€” the same units in two faces behave differently. What can be promised is a plan based on the muscle you actually have, a conservative first dose, and a follow-up rather than a bigger single session. If anyone offers you a guaranteed outcome for a muscle they have not palpated, be careful.

The clinical detail β€” who it suits, how a session runs, recovery and the honest limits β€” is set out on our Allergan Botox page.

Book a consultation

If you would like me to assess your jaw, send us a message. We will arrange a consultation in Gangnam, or a photo consultation first if you are still abroad. An English interpreter joins every visit, and you receive an itemised written estimate before anything begins β€” international and local patients pay exactly the same.

Message HERA on WhatsApp β†’

FAQ

Frequently asked questions

  • Q1What usually causes masseter botox to go wrong?
    Dose or placement, not the product. The masseter is deep with a clear border; product that drifts outside it reaches muscles used for smiling or chewing, which is where visible problems come from.
  • Q2Why does my smile look uneven after masseter botox?
    Product likely reached the muscles that pull the corner of the mouth. It is a placement issue and it resolves as the effect wears off, generally over three to four months.
  • Q3Can masseter botox be reversed?
    There is no dissolving agent as there is for filler. The honest answer is time β€” botulinum toxin wears off β€” plus adjusting the untreated side where that helps, rather than adding more to the treated one.
  • Q4Why does my lower face look hollow?
    That is usually over-treatment. The masseter is a working muscle; reduced too far or too often, the cheek loses support. It is most common in patients who kept topping up chasing further slimming.
  • Q5Is chewing weakness normal?
    Mild fatigue with hard foods in the first weeks is normal. Persistent, marked weakness suggests the dose was higher than the muscle needed.

Nazanin Kondori

Oct 2026

Received Botox from Dr Hoon on the forehead and crow feet, Dr Hoon was very attentive and talked me through the procedure and listening to my expectations of a natural look - the clinic is very clean, staff are helpful and attentive - overall a very good experience, highly recommended

Verified Google review

Niroy Wilkes

Oct 2026

Dr. Han Jin Yi, Jasmine and the team were so amazing. My appointment was on time. I had a skin analysis and a very thorough consultation. The translator, Jasmine was just wonderful and the Dr. too. Everyone was very professional β€”very communicative throughout the entire procedure. Numbing was fully adequate and very little pain during the procedure I felt very well taken care of thank you so much, HERA.

Verified Google review

Carine Na Koreia

Oct 2026

I visited Gangnam Hera Lifting & Filler Clinic β€” an experience that only Korea can offer! πŸ‡°πŸ‡·βœ¨ A modern treatment with real, visible results for the skin. I tried Tenthera 800 Lines Procedure: Face + Interior with Dr. Lee Jong Hoon, and it was such an interesting experience to see how advanced Korean aesthetic treatments have become. I’ve been living in Korea for over five years, and I’m always looking for the best aesthetic treatments, impeccable service, and highly professional care. Having English interpretation available also makes the whole experience much more comfortable and ensures a clear understanding of every step of the treatment.

Verified Google review

Emmey Chefero

Oct 2026

I visited Gangman Hera Clinic and received lip filler from Dr. Kim Jong Seon. I was greeted by Jasmine when we first arrived and she assisted in translating the entire visit for us. This clinic is so clean, professional, and every staff member was kind and welcoming. I felt safe and thoroughly enjoyed the treatment process as well as my results. We had a full consultation to answer any questions and concerns we had. I would recommend this clinic to anyone visiting Seoul looking to get a luxury treatment.

Verified Google review

ryleigh stearns-nixon

Oct 2026

I got my lip filler done and I’m in love!!! the doctor and staff are so helpful!! Foreigners are very welcome here. I had a lovely experience would definitely recommend!!

Verified Google review

Maria Lammy

Oct 2026

Dr. Kim Jong Seon was so patient and knowledgeable. He gave me expert recommendations and took great care for the Botox treatment. All the staff were so polite and helpful. Very easy English service!

Verified Google review

Su May Yap

Sep 2026

Excellent service from start to finish with interpreter Jasmine and treatment with Dr Han Jin Yi. They explained everything in detail even during the treatments each step. Thank you!

Verified Google review

Jarie Balbedina

Sep 2026

I went to Hera Clinic to get Titanium Lifting for my skin concerns including developing wrinkles and overall contouring. My doctor was Dr. Lee Jong Hoon and he was very kind and easy to talk to. He recommended the appropriate kJ for my skin condition after a thorough consultation. The procedure itself also went well, although I did felt a bit more heat than I expected. Overall, my experience was very comfortableβ€”also thanks to all the nice staff and interpreter who assisted me throughout my visit~

Verified Google review

Real stories

What Our Patients Say

Videos posted by patients who came from abroad.

Is morning the best time for upper eyelid fillers? πŸ€” Our doctor explains why the timing of your appointment can make a difference during your consultation. Watch until the end to learn why. ✨

@gnheraclinic_en

Can one thread lift improve both lifting and skin quality? πŸ€” Our doctor explains how the key components of the Aptos Thread Lift work and what makes it different from traditional threads. Watch until the end to learn more. ✨

@gnheraclinic_en

Thinking about a thread lift? πŸ€” Aptos is more than just a PDO thread. Our doctor explains what makes it different and why it's become a popular lifting option. Watch until the end to learn how it works. ✨

@gnheraclinic_en

Would you choose sedation for Ultherapy? πŸ€” Our doctor shares why he personally wouldn't recommend itβ€”even for his own family. Watch the full explanation before making your decision. ✨

@gnheraclinic_en

HIFU or RF β€” which one does your face actually need? They both lift your skin β€” but in completely different ways. Which one is right for your face? Explained by a Korean aesthetic doctor. Save this before getting a lifting treatment.

@gnheraclinic_en

Noticing drooping mouth corners after 40? A small change can make a big difference. Lip filler + corner Botox βœ” Restore lip volume βœ” Lift the mouth corners βœ” Brighter smile πŸ“Gangnam HERA Clinic – Seoul Korea Follow @gnheraclinic_en

@gnheraclinic_en

Re2O vs Rejuran Which skin booster is right for your skin? Korean aesthetic doctor explains the difference.

@gnheraclinic_en

HIFU = Hollow Cheeks? Depends on your face type. Slim faces + strong HIFU can cause volume loss. Customized treatment is key.

@gnheraclinic_en

Jaw Botox mistake? Here’s why some faces look β€œpeanut-shaped.” Placement matters. Save this before your next appointment.

@gnheraclinic_en

Want a smaller-looking face? It’s about placement. Save this.

@gnheraclinic_en

One treatment I’d recommend for parents? You might be surprised.

@gnheraclinic_en

✨ Under-Eye Filler Correction & Re-Treatment ✨ Sometimes, filler isn’t about adding more β€” it’s about doing it properly and safely. In this case, the under-eye area required: βœ” Filler dissolving (hyaluronidase) βœ” Careful assessment of the depth and placement βœ” A natural re-treatment for a smoother result The tear trough is one of the most delicate areas of the face, so precision and experience truly matter. At Gangnam HERA Clinic in Seoul, we specialize in: πŸ’Ž Under-eye filler correction πŸ’Ž Tear trough rejuvenation πŸ’Ž Natural, balanced results (never overfilled) If you’re visiting Korea and looking for a trusted clinic in Gangnam, Seoul, we provide full English support for international patients. πŸ“Gangnam, Seoul πŸ“© DM us to book a consultation

@gnheraclinic_en

✨ Chin Filler for Facial Balance ✨ A small change can make a big difference β€” especially in your side profile. At Gangnam HERA Clinic in Seoul, chin filler is designed to: βœ” Improve facial harmony βœ” Enhance the jawline naturally βœ” Create a softer V-line effect βœ” Support a more defined profile (without surgery) Our treatments are doctor-performed, highly precise, and always tailored to your unique facial structure. If you’re looking for natural chin filler in Gangnam, Seoul, we offer full English support for international patients. πŸ“Gangnam, Seoul πŸ“© DM us for consultation & booking

@gnheraclinic_en

✨ Natural Lip Filler in Seoul (Gangnam) ✨ Subtle, balanced, and beautifully tailored to your facial features. At Gangnam HERA Clinic, our lip filler treatments focus on: πŸ’— Soft volume (not overdone) πŸ’— Better lip symmetry πŸ’— A more youthful, refreshed look πŸ’— Doctor-performed, precision-based results If you’re visiting Korea and looking for a trusted clinic in Gangnam, Seoul, we provide full English support for international patients. πŸ“Located in Gangnam, Seoul πŸ“© DM us to book your consultation

@gnheraclinic_en

Restore Your Youth: The Magic of Hand Fillers βœ¨βœ‹ Do you find yourself hiding your hands because of visible veins, tendons, or wrinkled skin? As we age, we lose volume in our hands, making them look older than we feel. But you don't have to let your hands give away your age! At Gangnam HERA, we provide a professional solution to restore that smooth, youthful look: βœ… Volume Restoration: Fills in hollow areas where fat has been lost. βœ… Vein & Tendon Camouflage : Softens the appearance of protruding vessels for a softer look. βœ… Smooth Texture : Deeply plumps the skin to reduce the "wrinkled" appearance. Experience an instant rejuvenation with natural-looking results. Let your hands match your youthful glow! πŸ’Ž

@gnheraclinic_en

The Secret to "Soft Tofu" Skin? Only at Gangnam HERA! πŸ₯›βœ¨ Ever heard of the "Soft Tofu" Skin Booster? Just like the name suggests, it’s the ultimate secret to achieving a bouncy, bright, and milky-white complexion. The star ingredient is Glyju, a revolutionary booster made from Glyceollin (soybean-derived) βœ… Powerful Whitening: Blocks melanin synthesis for a clearer skin tone. βœ… Vascular Health: Promotes skin regeneration and healthy glow. βœ… Instant Hydration: Packed with Hyaluronic Acid to erase dryness. Why Gangnam HERA? 🀫 Glyju is amazing on its own, but we do it differently. At HERA, we combine it with an exclusive secondary treatment that boosts the results by 200%. This unique "Secret Formula" is available only at our clinic, giving you that signature whitening glow you can't find anywhere else. Ready for your Soft Tofu transformation? Experience the newest trend in Gangnam! πŸ’Ž

@gnheraclinic_en

Juvelook I + EBD The Perfect Synergy πŸ’‰βš‘οΈ Why combine Juvelook I with Energy-Based Devices (EBD)? Because they work better together! Juvelook I: Stimulates deep collagen production. EBD : Tightens skin tissue using thermal energy. At Gangnam HERA, we provide both to give you volume and lifting at the same time. πŸ•’ Already had Juvelook? We recommend a 2–3 week interval for absorption before starting your device treatment.

@gnheraclinic_en

I asked AI (Gemini 3.0) about the future of lips, and the answer was clear: Be Yourself. ✨ 🎬 2026 Lip Trends (Quick Summary) 1️⃣ Beyond Volume πŸ‘„ Less is More! It’s all about a natural, healthy glow over fake volume. 2️⃣ Hybrid Care πŸ’§ Filler + Skin Booster (Rejuran/Exosome). Shape with filler, hydrate with boosters. 3️⃣ Advanced Safety πŸ›‘οΈ New materials, longer results, and fewer side effects. (P.S. I asked Gemini how old it is, and it said it doesn’t age... Must be nice! But for us humans, we have Gangnam HERA to keep us youthful! πŸ˜‚) πŸ“ Visit us in Gangnam for your 2026 personalized lip design.

@gnheraclinic_en

Stop guessing! Here is the REAL difference between Rejuran i and Juvelook i. πŸ‘‡ βœ… Rejuran i Hydration & Glow. Perfect for fixing dry, "crepey" skin and adding that healthy inner radiance. βœ… Juvelook i Natural Volume. Perfect for filling hollow tear troughs by boosting your natural collagen. No bumps, just smooth skin. One heals the skin, the other fills the hollows. Which one is your concern? Tell us in the comments! πŸ’¬

@gnheraclinic_en

Say goodbye to vertical neck wrinklesβ€”WITHOUT surgery! πŸ™…β€β™€οΈβœ¨ Vertical neck lines used to be the hardest to treat, often needing a surgical neck lift. But the trend has changed. Now introducing the CaHA Skin Booster treatment! πŸ’‰ By spreading diluted calcium filler evenly under the vertical folds, we stimulate your skin to regain its firmness and bounce naturally. Perfect for βœ… Loss of skin elasticity βœ… Deep vertical neck bands βœ… Those wanting surgical results without the downtime The future of neck rejuvenation is here at Gangnam HERA. 🀍

@gnheraclinic_en

Even without lifting, your look can change this much. By adding only the necessary amount of filler to the temples, lateral cheeks, and chin, and combining chin Botox with Juvelook Eye, we refined the overall balance. Not to look unnaturally younger, but natural and smooth. This is a case that shows how much of a difference filler alone can make. πŸ“© For consultations and appointments, please contact us via DM or WhatsApp. * Results may vary by individual.

@gnheraclinic_en

As we enter our 40s, many people start to notice: βœ”οΈ Looser facial contours βœ”οΈ A double chin βœ”οΈ Deeper neck lines Improvement isn’t only about β€œlifting.” By reducing excess volume, refining the contours, and adding volume only where needed, the overall appearance can change significantly. This case combines: Ultherapy, fat-dissolving injections, Botox, and filler. Not to look unnaturally younger, but to look natural, clean, and refined. We offer facial contouring tailored for your 40s, with a balanced and thoughtful approach. For inquiries and appointments, please contact us via DM or WhatsApp.

@gnheraclinic_en

A special New Year message from the doctors at HERA. πŸ’Œ May your 2026 be as bright and glowing as the skin you’ve always dreamed of. We are so grateful to be part of your beauty journey. Stop the screen to reveal the blessing waiting for you! 🧧✨ Wishing you a year of overflowing happiness and health. Happy New Year! 🎊

@gnheraclinic_en

Body Ultherapy? πŸ‘€ Meet Sizer. πŸ“’FDA-approved for belly fat reduction. Goes deeper. Works better. Sizer + fat-dissolving injections = πŸ”₯

@gnheraclinic_en

On YouTube

Hear it from the doctors before you fly

Our doctors explain HERA's main treatments, lifting, filler and skin boosters, on camera, so you know who you are meeting and how they think before you land in Seoul.

Subscribe on YouTube

Korean audio Β· auto-translated captions available on YouTube

16 videos

  • 6:24Filler

    Dr. Kim and Dr. Lee sort out how fillers, collagen injections and skin boosters differ, and which concern each one is for.

    Dr. Jong Β· Dr. Jong

  • 7:36Clinic & doctors

    HERA podcast ep. 3 β€” Dr. Kim and Dr. Lee look at the same face and explain the treatments they would choose, and why.

    Dr. Jong Β· Dr. Jong

  • 8:07Lifting

    What APTOS threads are, who they are recommended for, and a real patient's treatment and before-and-after.

    Dr. Jong

  • 5:44Lifting

    How APTOS compares with other lifting threads, what recovery is like and how long results last.

    Dr. Jong Β· Dr. Jong

  • 4:20Filler

    Dr. Kim shows how injection technique changes with the amount of filler, and how filler dissolves.

    Dr. Jong

  • 5:50Filler

    What a hollow upper eyelid is, filler vs fat grafting, how long it lasts and what to watch for.

    Dr. Jong

  • 5:20Filler

    Dr. Kim breaks down lip proportion, volume and mouth corners using well-known Korean celebrities' lips as examples.

    Dr. Jong

  • 5:39Skin & boosters

    Hydration, pores, breakouts or tone β€” matching the skin booster to what your skin actually needs.

    Dr. Jong

  • 6:05Skin & boosters

    Dr. Lee explains how Lituo and CaHA work, how they are injected and how often.

    Dr. Jong

  • 5:00Skin & boosters

    What Juvelook Eye is, what it is used for, how many sessions it takes and how long it lasts.

    Dr. Jong

  • 5:56Lifting

    Why lines form around the eyes, which treatments are combined, and Eye Thermage vs Eye Ulthera.

    Dr. Jong

  • 4:58Lifting

    Why Dr. Lee cares about lifting, and what he looks at first when he sees a patient.

    Dr. Jong

  • 3:30Clinic & doctors

    Dr. Han talks about what matters most in a consultation and the approach behind every treatment.

    Dr. Jin

  • 5:29Skin & boosters

    A tour of HERA's main devices and which skin concern β€” pores, texture or firmness β€” each one helps with.

    Dr. Jong

  • 4:40Clinic & doctors

    Three areas brides care about, recommended treatments, and what still works with a month to go.

    Dr. Jong Β· Dr. Jong

  • 4:39Clinic & doctors

    What an AI skin scan measures β€” wrinkles, pigment, firmness, pores β€” and why a doctor's consultation still matters.

    Dr. Jong Β· Dr. Jong

Shorts

One question, under a minute

All Shorts
  • Each tip reaches a different depth, so the choice depends on the area and your skin.

  • More shots is not automatically better β€” it depends on the area you want treated.

  • Asked to pick three treatments for the same face β€” one doctor picked four.

  • Skin thickness, fat and sagging differ face to face β€” what the doctor checks in a consultation.

  • The difference between the three, explained simply.

  • What Lituo is and the reason behind its reputation.

  • No β€” the right thread depends on your face and the lift you want.

  • What sets MINT threads apart from other lifting threads.

  • A patient shares the concern before lifting and how it felt afterwards.

  • Dr. Lee in under a minute: what a natural lift means to him.

  • A one-minute introduction to Dr. Han.

  • Similar-sounding, different purposes: how to tell them apart.

Visit us

Find Gangnam HERA

In Seocho-gu, Seoul, a three-minute walk from Gangnam Station Exit 9. Tap the map for directions.

Address

4F, 9 Seocho-daero 73-gil, Seocho-gu, Seoul, Republic of Korea

Opening Hours

Tuesday, Wednesday, and Thursday: 10:00 AM – 7:00 PM; Monday, Friday: 10:00 AM – 8:00 PM; Saturday: 10:00 AM – 5:00 PM; Lunch break: 1:00 PM – 2:00 PM; Closed on Sundays and public holidays

Follow us
Step Inside HERA

Let's talk

Have a Question Before You Book?

Send us a message. The consultation is free, and our team replies in English.

  • Same price for locals & foreigners
  • English interpreter on-site
  • MOHW-registered clinic